| Abhay Kamath *Regional operations manager * Food supply chain Strategist * I obtained my Prudential policies through Emerald. While I am generally against taking any insurances, what turned me around was Emerald's ability to understand and customise the product offering to suit gaps in my needs. She was most patient through the weeks of discussions we had and I was completely convinced when I signed up for my PruShield and PruShield Extra policies. In fact, I got my family of four enrolled. I am sure Emerald can offer a policy that will meet her customer needs.
During the policy term, Emerald kept me posted through e-mails, SMS, and calls about updates. She was also gracious in providing invites to events organised by Prudential which I attended and found highly informative. I am sure Emerald's "after sales service" will ensure customers don't miss on any relevant offers or deadlines.
Due to a personal situation I needed to leave Singapore. Having jointly explored options to continue or manage otherwise, we both agreed termination was the most agreeable option. Emerald helped with the entire formalities and ensured termination was a hassle free process. I am sure Emerald will be able to help customers meet any exigencies during their policy term.
Emerald is an able agent and I highly recommend you to give her the opportunity to delight you with her professional service on policy requirements. | 
